Press the Windows Key + r on your keyboard at the same time.
When prompted click Yes, followed by Next.
You may have to expand folders by clicking the " +" mark.
Check items in bold only in the list and click Delete.
Once the programme has searched for leftovers click Next.
Once the built-in uninstaller is finished click Next.
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Note: Ensure you decline offers of additional software if applicable.
Work your way through the uninstaller, ensuring you read each page thoroughly.
Ensure the Moderate option is selected and click Next.
When prompted if you want to uninstall click Yes.
From the list of programmes, locate the following, or anything similar and carry out the steps below one at a time.
Double-click Revo Uninstaller to run the programme.
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Please download and install Revo Uninstaller Free.
Norton is also telling me there is alot of programs running at start up and asks me to turn some off. Please inform me if you will require additional time to complete my instructions.
Topics are locked if no response is made after 4 days.
Please do not hesitate to ask before proceeding.
If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible.
Please backup important files before proceeding with my instructions.
Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
Please do not run any tools or take any steps other than those I provide for you.
If you receive an error whilst posting, please break the log in half and use multiple posts. Logs should be posted directly in plain text.
Please do not post logs using the CODE, QUOTE or ATTACHMENT format.
Please ensure you read through my instructions thoroughly, and carry out each step in the order specified.
Please read through the points below to ensure this process moves as quickly and efficiently as possible. Failure to do so will also result in your topic being closed. If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum.įailure to remove or disable such software will result in your topic being closed and no further assistance being provided.